Customer Service

Request a Return or Cancellation

Returns are handled step by step by email, with the correct return instructions shared after your request is reviewed.

14-day return window Request a return within 14 calendar days after receiving your order.
Wait for instructions Return addresses can vary by order and supplier warehouse.
Organized return parcel with folded textiles in warm daylight

Please complete the form below to request a return. After receiving your request, we will review your order and send the correct return instructions by email.

For damaged, defective or wrong items, submit this form first. If photos are needed, please reply to our confirmation email with the photos attached so we can match them to your request.